iQor

Account Manager

Requisition ID 55509

Medellin, Antioquia, ColombiaPosted October 24, 2024
Full TimeOperations
Apply Now

About the Role

Works across account business units to pursue organic growth opportunities and drive strategic plans to support of growth and customer satisfaction. Additionally, they focus on maximizing the account Profit and Loss results by optimizing operational costs, identifying and implementing performance improvement initiatives and sharing best practice.

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

Works across account business units to pursue organic growth opportunities and drive strategic plans to support of growth and customer satisfaction. Additionally, they focus on maximizing the account Profit and Loss results by optimizing operational costs, identifying and implementing performance improvement initiatives and sharing best practice.


Responsibilities:

  • Develops and owns short term plans and long term strategies to drive growth into the account as well as alignment of resources and capabilities with future customer needs.
  • Drives the business development of designated aspects of the account plan or specific growth strategies to advance the customer(s) relationship.
  • Builds relationships and business strategies across sites, within JGS, and with the EMS organization to effect growth, continuity of service to the customer, profitability, and operational improvements.
  • Drives fiscal improvements through efficiency gains, incremental volume pursuit, new business opportunity identification and support, new site start up and asset recovery.
  • Maintains a technology roadmap that ensures readiness and competency for customer products and acquisitions.


Skills Requirements:

  • 5 or more years of experience in project management, business management and operations is desirable.


Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. 


Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

iQor.com

What you'll do

  • Develops and owns short term plans and long term strategies to drive growth into the account as well as alignment of resources and capabilities with future customer needs.
  • Drives the business development of designated aspects of the account plan or specific growth strategies to advance the customer(s) relationship.
  • Builds relationships and business strategies across sites, within JGS, and with the EMS organization to effect growth, continuity of service to the customer, profitability, and operational improvements.
  • Drives fiscal improvements through efficiency gains, incremental volume pursuit, new business opportunity identification and support, new site start up and asset recovery.
  • Maintains a technology roadmap that ensures readiness and competency for customer products and acquisitions.

Skills Requirements

  • 5 or more years of experience in project management, business management and operations is desirable.

Education Requirements

  • Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required.

Physical Requirements

  • Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.
Apply Now